Hilfe
  1. Hilfe
  2. KRUG Group Serviceteam

KRUG Group Serviceteam

Herzlich Willkommen im KRUG Group Servicecenter.

  • Eine Anfrage oder einen Vorfall senden

    Senden Sie eine Anfrage oder melden Sie ein Problem.

  • Eine Frage stellen

    Haben Sie eine Frage? Reichen Sie sie hier ein.

  • Anfrage per E-Mail

    Anfrage von Ihrem E-Mail-Support-Kanal erhalten.

Unterstützt von Jira Service Management
{"xsrfToken":"d282b131af83f3ea1d3758cc630fe4dec1cab862_lout","branding":{"id":"1","key":"kgs","name":"KRUG Group Serviceteam","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/35","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#a1988f","headerLinkHoverBGColor":"#a1988f","headerBadgeColor":"#a1988f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/83478438-8c96-40b8-8de6-b956ef68c1a2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMTllNWFlNi02YzI0LTQ4NTUtODFiNy1lYzZlYzYyZDUwNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzNDc4NDM4LThjOTYtNDBiOC04ZGU2LWI5NTZlZjY4YzFhMiI6WyJyZWFkIl19LCJleHAiOjE3NjEzNzc2MzcsIm5iZiI6MTc2MTM3NzAzN30.UIIEgKat-5TvM-xamCQeiVTqdOwoExL50WADA35Ma6I&client=d19e5ae6-6c24-4855-81b7-ec6ec62d5057&mode=fit","logoId":"83478438-8c96-40b8-8de6-b956ef68c1a2","isLogoAvailable":true,"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Herzlich Willkommen bei der Conciergerie","sharedPortalName":"KRUG Group Conciergerie","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#c2b7ac","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMTllNWFlNi02YzI0LTQ4NTUtODFiNy1lYzZlYzYyZDUwNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjEzNzc2MzcsIm5iZiI6MTc2MTM3NzAzN30.KekuAdPdsHc6KZgialyyB9m53D0phMdG0J04nj_5yl8&client=d19e5ae6-6c24-4855-81b7-ec6ec62d5057&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#c2b7ac","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"kgs","projectId":10000,"serviceDeskId":1,"name":"KRUG Group Serviceteam","description":"<p>Herzlich Willkommen im KRUG Group Servicecenter.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Eine Frage stellen","descriptionHtml":"","callToAction":"Eine Frage stellen","introHtml":"<p>Haben Sie eine Frage? Reichen Sie sie hier ein.</p>","icon":10549,"iconUrl":"https://help.desk.kruggroup.at/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://help.desk.kruggroup.at/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[1],"key":""},{"id":"1","name":"Eine Anfrage oder einen Vorfall senden","descriptionHtml":"","callToAction":"Eine Anfrage oder einen Vorfall senden","introHtml":"<p>Senden Sie eine Anfrage oder melden Sie ein Problem.</p>","icon":10540,"iconUrl":"https://help.desk.kruggroup.at/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"Allgemein"}],"orderMapping":{"1":[1,2,3]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KST","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMTllNWFlNi02YzI0LTQ4NTUtODFiNy1lYzZlYzYyZDUwNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjEzNzgyMzcsIm5iZiI6MTc2MTM3NzAzN30.tZ1RoFivq0-h4e38uQYmHK-Q7rkjnI-3FvPZnZ991L4","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"d19e5ae6-6c24-4855-81b7-ec6ec62d5057","tokenDurationInMins":20}},"sharedPortal":{"name":"Hilfe","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kruggroup","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d282b131af83f3ea1d3758cc630fe4dec1cab862_lout","baseUrl":"https://help.desk.kruggroup.at/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kruggroup.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d19e5ae6-6c24-4855-81b7-ec6ec62d5057","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0762e98b1cf4435190a1553728245f81","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://kruggroup.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}